Warranty

All products that Seller manufactures are warranted, when paid for and properly installed, operated and maintained, to be free from defects in material and workmanship and to conform to the specifications, if any, listed on our quotation or order acknowledgment. If no specifications are listed, the products are warranted to conform to Seller’s currently published specifications.

The warranty period is 12 months from commissioning, of 18 months from shipment, whichever is earlier, to the Buyer.

No warranty is given for products or components manufactured by companies not affiliated by ownership with Seller, or for products which have been subject to misuse, improper installation, corrosion, or which have been disassembled, modified or repaired by unauthorized persons. Seller must receive written notice of the Buyer must pay packing, crating and defect from Buyer within the warranty period. Seller’s liability is limited solely to servicing or adjusting any product returned to Seller’s factory for that purpose, including replacing any defective parts therein or, at Seller’s option, refunding to Buyer the purchase price allocable to the nonconforming product.

Buyer must pay packing, crating and transportation costs to and from Seller’s factory. At Buyer’s request, Seller will make reasonable efforts to provide warranty service at the Buyer’s premises, provided the Buyer pays Seller’s then current rates for field service and the associated travel and living expenses. If a fault has been caused by improper installation, maintenance of use, or by abnormal conditions of operation, repairs will be billed at normal rates.

If any fault arises, the following steps must be taken:

A. Notify Seller of the product, heat number and details of the difficulty. On receipt of this information, Buyer will be given service data or shipping instructions.

B. On receipt of Seller’s shipping instructions, forward the product prepaid. If the product or the fault is not covered by warranty, an estimate of charges will be furnished before work begins.

SELLER DISCLAMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, SUCH AS WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE. SELLER ALSO DISCLAIMS ALL WARRANTIES.